{
  "version": "2",
  "generatedAt": "2026-11-03T22:49:39.280Z",
  "slice": "vertical/support-bookkeeping",
  "count": 15,
  "listings": [
    {
      "slug": "LiveHelperChat--livehelperchat",
      "name": "Live Helper Chat",
      "summary": "Apache-licensed live chat and bot platform with a settings.ini.php surface and a Builder-published REST API.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Intercom",
        "LiveChat",
        "Zendesk Chat"
      ],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "api",
      "license": "Apache-2.0",
      "paid": false,
      "url": "apps/LiveHelperChat--livehelperchat.html"
    },
    {
      "slug": "Tiledesk--tiledesk",
      "name": "Tiledesk",
      "summary": "MIT live chat plus chatbot design studio, deployed from a docker-compose env file, driven by a REST API.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Intercom",
        "Tidio",
        "Drift"
      ],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "api",
      "license": "MIT",
      "paid": false,
      "url": "apps/Tiledesk--tiledesk.html"
    },
    {
      "slug": "WellApp-ai--Well",
      "name": "Well",
      "summary": "Supplier-invoice retrieval and ledger data behind one official MCP endpoint and CLI; MIT toolkit repo.",
      "vertical": "support-bookkeeping",
      "shape": "agent-workflow",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Dext",
        "Hubdoc"
      ],
      "effort": "light-edit",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": "MIT",
      "paid": false,
      "url": "apps/WellApp-ai--Well.html"
    },
    {
      "slug": "bestpractical--rt",
      "name": "Request Tracker",
      "summary": "Enterprise ticket tracker with a Builder-shipped MCP server for search, create, reply, and update.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Zendesk",
        "Jira Service Management"
      ],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": "GPL-2.0",
      "paid": true,
      "url": "apps/bestpractical--rt.html"
    },
    {
      "slug": "eikek--docspell",
      "name": "Docspell",
      "summary": "Document organizer with OCR, NLP metadata suggestions, HOCON config, a full REST API, and the dsc CLI.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "api",
      "license": "AGPL-3.0",
      "paid": false,
      "url": "apps/eikek--docspell.html"
    },
    {
      "slug": "expensify",
      "name": "Expensify",
      "summary": "Expense reports and SmartScan receipts with an official read-only MCP Search tool.",
      "vertical": "support-bookkeeping",
      "shape": "product",
      "capabilities": [
        "operable"
      ],
      "alternativeTo": [
        "SAP Concur"
      ],
      "effort": null,
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": null,
      "paid": false,
      "url": "apps/expensify.html"
    },
    {
      "slug": "glpi-project--glpi",
      "name": "GLPI",
      "summary": "ITIL service desk and asset manager with a Builder-documented REST API over every item type.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "ServiceNow",
        "Jira Service Management"
      ],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "api",
      "license": "GPL-3.0",
      "paid": false,
      "url": "apps/glpi-project--glpi.html"
    },
    {
      "slug": "hqbase--hqbase",
      "name": "HQBase",
      "summary": "Shared team inbox that deploys into your own Cloudflare account, with an OAuth-protected MCP server.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Front",
        "Help Scout"
      ],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": "AGPL-3.0",
      "paid": false,
      "url": "apps/hqbase--hqbase.html"
    },
    {
      "slug": "huabeitech--agent-desk",
      "name": "AgentDesk",
      "summary": "Apache-licensed AI help desk in Go and Next.js: RAG answers, answerability gate, human handoff, tickets.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Intercom",
        "Zendesk"
      ],
      "effort": "config-only",
      "operability": "gui",
      "coverage": "none",
      "interfaceKind": "gui",
      "license": "Apache-2.0",
      "paid": false,
      "url": "apps/huabeitech--agent-desk.html"
    },
    {
      "slug": "itflow-org--itflow",
      "name": "ITFlow",
      "summary": "Ticketing, client documentation, quotes, invoices, and expenses for small MSPs, with a keyed REST API.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "ConnectWise PSA",
        "Syncro"
      ],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "api",
      "license": "GPL-3.0",
      "paid": false,
      "url": "apps/itflow-org--itflow.html"
    },
    {
      "slug": "openaccountants--openaccountants",
      "name": "OpenAccountants",
      "summary": "Accountant-reviewed tax and bookkeeping guides served to any agent over MCP; edit the skills, self-host the server.",
      "vertical": "support-bookkeeping",
      "shape": "skill",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [],
      "effort": "config-only",
      "operability": "native",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": "AGPL-3.0",
      "paid": false,
      "url": "apps/openaccountants--openaccountants.html"
    },
    {
      "slug": "osTicket--osTicket",
      "name": "osTicket",
      "summary": "Widely deployed GPL support ticket system whose own API only creates tickets; MCP wrappers need a companion plugin.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Zendesk",
        "Freshdesk"
      ],
      "effort": "config-only",
      "operability": "wrapped",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": "GPL-2.0",
      "paid": false,
      "url": "apps/osTicket--osTicket.html"
    },
    {
      "slug": "papra-hq--papra",
      "name": "Papra",
      "summary": "Minimal document archive for receipts and invoices: email intake, OCR, tagging rules, API, CLI, and 100+ named env vars.",
      "vertical": "support-bookkeeping",
      "shape": "business-app",
      "capabilities": [
        "adaptable",
        "operable"
      ],
      "alternativeTo": [
        "Dext",
        "Hubdoc"
      ],
      "effort": "config-only",
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "api",
      "license": "AGPL-3.0",
      "paid": true,
      "url": "apps/papra-hq--papra.html"
    },
    {
      "slug": "ramp",
      "name": "Ramp",
      "summary": "Corporate cards, expenses, and bill pay with a $0 plan, an official remote MCP, and a CLI with an agentic-purchase",
      "vertical": "support-bookkeeping",
      "shape": "product",
      "capabilities": [
        "operable"
      ],
      "alternativeTo": [
        "Brex",
        "Expensify",
        "SAP Concur"
      ],
      "effort": null,
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": null,
      "paid": true,
      "url": "apps/ramp.html"
    },
    {
      "slug": "zoho-desk",
      "name": "Zoho Desk",
      "summary": "Hosted help desk with a Free Forever edition for three agents and an official Zoho MCP server.",
      "vertical": "support-bookkeeping",
      "shape": "product",
      "capabilities": [
        "operable"
      ],
      "alternativeTo": [
        "Zendesk",
        "Freshdesk"
      ],
      "effort": null,
      "operability": "official",
      "coverage": "partial",
      "interfaceKind": "mcp",
      "license": null,
      "paid": true,
      "url": "apps/zoho-desk.html"
    }
  ]
}